Warranty Policy

Loc Thien Investment and Development Company Limited is committed to ensuring customer satisfaction with our products and services. Below are details of our return policy:

Return Conditions:

• We accept returns only in the following cases:
  • Goods are not of good quality or do not conform to the specifications and types agreed upon in the order.

Return Procedure:

• To request a return, customers need to perform the following steps:
  1. Contact our customer service department within 7 days of receiving the goods.
  2. Provide detailed information about the reason for the return, the purchase invoice number, and a description of the product's condition.
  3. We will review your request and notify you of our final decision regarding the return.